Terms of Service

These terms govern your use of Gleamly. By creating an account or using the service, you agree to them. If you do not agree, do not use the service.

The service

Gleamly is a subscription software product that helps cleaning businesses scan properties, estimate jobs, and manage clients and estimates. We may update, add, or remove features as the product evolves.

Your account

You are responsible for keeping your login credentials secure and for activity on your account. You must be at least 13 years old to use Gleamly, and you provide accurate information when registering.

Subscriptions and billing

• Paid plans (Pro and Business) are billed monthly or annually through Stripe and renew automatically until cancelled.
• You can change plans, update your payment method, or cancel at any time from the billing portal linked in Settings.
• Cancellations take effect at the end of your current billing period; we do not issue partial refunds for unused time except where required by law.
• The free Starter tier has metered limits (estimates per month and clients). Feature access and limits may change as the product develops.
• Taxes, if any, are added where applicable.

Acceptable use

You agree not to misuse the service, including uploading unlawful or infringing content, attempting to access other users' data, reverse-engineering the platform, or interfering with its operation. We may suspend accounts that violate these terms.

Your content

You own the business data you enter (clients, estimates, photos). You grant us the limited right to process that data to provide the service, including sending estimates and invoices to your clients at your request. You are responsible for having the right to share any photos you upload.

Estimates and AI

Estimates, time projections, and AI-suggested room analysis are estimates only, not guarantees of job cost or conditions. You are responsible for reviewing and adjusting estimates before sending them to clients. Gleamly is not liable for pricing decisions made using the service.

Intellectual property

Gleamly, its branding, and the service software are owned by us and licensed to you for use during your subscription. These terms do not grant you any rights to our trademarks or proprietary technology.

Limitation of liability

The service is provided "as is". To the maximum extent permitted by law, Gleamly is not liable for indirect, incidental, or consequential damages, or for loss of data or profits, arising from use of the service. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.

Termination

You may delete your account at any time. We may suspend or terminate access for violation of these terms or non-payment. On termination, your data is deleted as described in our Privacy Policy.

Changes to these terms

We may update these terms. Material changes will be posted here with an updated date. Continued use after changes constitutes acceptance.

Contact

Questions about these terms? Email hello@gleamly.tech.